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Creating a Next-Generation Jewelry Insurance Platform

Problem Berkeley Asset Protection, through its Lavalier business line, offers customers peace of mind through personal jewelry insurance policies. Although some aspects of Lavalier’s consumer-facing business were online, the user experience was rigid and most underwriting and policy management activities were strictly offline and manual activities—prohibiting Lavalier from achieving its growth and scalability targets. Solution

20+
Time-intensive processes automated

NHL Bracket Challenge

We helped the NHL create their Bracket Challenge to be as fast, exciting, and engaging as the playoff games themselves.

926k+
BRACKETS SUBMITTED IN 2019

SiriusXM Kiosk Application

A new interactive kiosk that targeted consumers in car dealerships across the country

28
INSTALLS IN CAR DEALERSHIPS ACROSS CT, NJ, AND NY

VNS Health Website Redesign

A complete rebrand and restructuring for a healthcare innovator.

26%
improvement in navigation task success rate for B2C users

NYRR RUNCENTER

An interactive experience that greets runners visiting the NYRR RUNCENTER and a scalable course strategy tool for coaches

1
WEBBY Nomination

Invest Puerto Rico

ETR helped Invest Puerto Rico relaunch their website as a focal point for the group’s global marketing, communications, and lead-generation activities

+167%
Users from Organic Search

SITA

A web-based flight search and reservation system that can be re-branded for use with multiple airlines

16
DIFFERENT LANGUAGES SUPPORTED

Royal Caribbean

A check-in app to reduce costs for Royal Caribbean and drastically improve the customer experience

50%
REDUCTION IN WAIT TIMES AT THE PORT

Travel + Leisure

A new website that significantly increased user-engagement and won a Webby

17%
INCREASE IN AD REVENUE

Tröegs Independent Brewing

ETR created a beautiful new site to launch alongside the national rollout of Tröegs’ new branding and packaging

19%
Increase in Brewery Tour Bookings

MSG Partner Central

ETR worked with Madison Square Garden to develop a digital partner platform to provide information to and increase transparency with their trusted partners

20%
LIFT IN CROSS-PARTNER ENGAGEMENT

Hill Laboratories

Bringing state-of-the-art equipment direct to consumer.

75%
FASTER ROI THAN EXPECTED

Billion Oyster Project

A new brand identity and website for Billion Oyster Project, whose mission is to reintroduce the oyster population in NY Harbor

45 MM
LIVE OYSTERS RESTORED BY THE BOP

Knewton Alta

ETR produced a video to communicate what differentiates Knewton and the alta product

2
WEEKS FROM CONCEPT TO FINAL VIDEO

HeliNY

ETR worked with HeliNY to streamline the booking process for both customers and the people working behind the scenes

68%
LIFT IN PERCEPTION OF BOOKING PROCESS AS “VERY EASY”

SkyTrak

An award winning data visualization software loved by golfers.

300MM
SHOTS UPLOADED

Stryker

ETR partnered with Stryker to build a tool to mitigate hospital-acquired pressure injuries

$1M+
SAVINGS TO HOSPITALS

American Kennel Club

The AKC came to us for an information architecture overhaul, a modern art direction, and the creation of a new marketplace

50%
Increase in Website Traffic