About Us
At ETR we constantly push to expand our thinking, our diversity of team and experience, and our solutions. We never stop learning, listening, or experimenting.
How We Got Here
It started on the ice. Co-founders James Cole and Todd Doyle met playing ice hockey in 1997. They became fast friends and learned they shared an optimistic view of the burgeoning digital space. They also discovered they shared a belief that user data should be instrumental in the product design process.
Both Cole and Doyle spent years in corporate roles (Universal Music Group, Rolling Stone, BMG Distribution), which proved to be a great education for running ETR years later. Their experience at big companies allows them to better understand their customers today — it also revealed inefficiencies they never want ETR to fall victim to.
Over the years, ETR has grown from two people working out of a small New York City apartment to a diverse team of experts around the country. Todd and James still actively run the business today and continue to set the bar high for their team.
ETR’s overall goal is to add real value to our client’s businesses. That means we spend much of our time focused on the user and utilize data to help define and execute tested strategies, rather than chasing down the latest trends.
ETR has a fully-distributed team. We work from anywhere, and our team is starting to cover the U.S.
Working remotely has an incredible number of advantages and allows us to serve our clients and find the best talent no matter where they call home. We’ve learned a lot about how to make remote working as successful as possible.
Read more in How To Solve Remote Work Challenges: Five Tips From ETR’s Fully Distributed Team
Partners
ETR’s network of trusted, hand-picked partners comes into play when a project requires expertise we don’t offer in-house. We leverage our connections to help you find the best partner solutions for your business.
ETR is one of a select few agencies accepted into Stripe Payments Expert Partner Program. Together, our goal is to boost online commerce, help more businesses get started, and increase economic output around the world.
ETR is a longtime WP Engine partner and we are dedicated to working with WP Engine to deliver enterprise-grade WordPress solutions for our clients.
Socotra is a cloud-based insurance platform that unifies underwriting, policy management, claims, reinsurance, reporting, and more. Socotra has successfully partnered with ETR on several exceptional insurance product integrations.
We are proud to collaborate with aspirent, seasoned management consulting professionals with a century of combined experience helping global Fortune 100 companies solve strategic business problems.
We often team up with Video Store, a full video service production company based in Brooklyn, NY, but shooting everywhere and anywhere.
Certifications
ETR’s highly experienced team boasts a range of industry-standard certifications. Not only are these qualifications evidence of our commitment to mastering critical practices, platforms and technologies in the field – they also highlight the commitment of the individuals who earn them.
AdWords Fundamentals, Advanced Google Analytics, Google Analytics 360, Google E-commerce Analytics, and Google Tag Manager Fundamentals
Content Marketing, Growth-Driven Design For Agencies, Growth-Driven Web Design, HubSpot Agency Partner, HubSpot Marketing Software, Inbound Marketing, and Social Media
PPC Fundamentals and SEO Fundamentals
User Experience certification through the Nielsen Norman Group
Careers
ExpandTheRoom works with our partners to create meaningful digital experiences on the web and beyond. We are a group of like-minded individuals who are passionate about building products with purpose that solve real user problems – on time and on budget. We are always interested in meeting smart, talented people that we can collaborate with. Are you the right person to join our team?